I Can't Activate The CityEngine Trial

Question

I can't activate the CityEngine trial.  It said it did not complete successfully.  I would try it again, but when I try to open CityEngine, I get an error about the activation and when I click exit in the dialog box CityEngine does not open.

Any ideas as to how to get this working?  Thanks in advance.

CalebByers · Answer

Thanks for the reply.  That is what I did and it did not work.  I got some support via email/phone and I figured out that it was the computer I was using it was not working on.  When I tried it on another computer it worked fine.  You can mark this discussion closed/resolved.

Thanks.

ThomasFuchs · Answer

For activation of a CityEngine trial, please use the authorization code you received. A provisioning file is not required.

* Start the ArcGIS Administrator
* To start the software authorization click "Authorize Now..."

* Keep the default option (do not chose the authorization file)

* On the following pages provide all requested information.
* Enter the authorization code

CalebByers · Answer

Replying to move this to the top of the list.

Thanks.