ArcGIS Connection Crash When Opening ArcGIS Explorer

AdamGuo

Any have this issue of "ArcGIS Connection has stopped working" when opening ArcGIS Explorer?

It's becoming a constant thing with my users who only have Explorer installed on their machines.

For some reason there is no issue if ArcMap is opened first and then ArcGIS Explorer.

Any ideas?

Thank you.

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Problem signature:   Problem Event Name: APPCRASH   Application Name: ArcGISConnectionBin.exe   Application Version: 10.1.2.3252   Application Timestamp: 511165ea   Fault Module Name: ntdll.dll   Fault Module Version: 6.1.7601.17725   Fault Module Timestamp: 4ec49b8f   Exception Code: c000071f   Exception Offset: 0009a3b9   OS Version: 6.1.7601.2.1.0.256.48   Locale ID: 1033   Additional Information 1: a7aa   Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d   Additional Information 3: a7aa   Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d  Read our privacy statement online:   http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409  If the online privacy statement is not available, please read our privacy statement offline:   C:\Windows\system32\en-US\erofflps.txt

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NathanCoon

If you don't need access to arcgis online and are only using local data, delete the ArcGISConnectionBin.exe in the 'bin' folder. I've done this on installed and portable versions and it gets rid of that error.

Pretty ridiculous that with all the testing of this latest build that ESRI didn't run into this error. Between this and the program not being able to load on most machines, its almost pointless to use this software.