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Export map - no options for details, filename..

DavidRocha1

Hi all, this morning I was exporting from ArcMap to a PNG file. Towards the bottom of the window that opens when I click "Export map..", there was a little arrow to close the detail section. The detail section apparently contains the size of the graphic, the file type, even the name.

Now that I have clicked that, it seems to be gone forever. Now when the Export map window comes up, the window only shows files within the folder, and does not show the details arrow (to re-expand the detail section), or even the filename, graphic type or graphic size (see attachment).

I have tried stretching the window around etc., and cannot locate that now hidden section. Can anyone suggest I might get it back? I have opened/closed Arcmap, no luck there.

Thank you.

Untitled-1.jpg

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prubi

As for me, changing the display resolution back to 100% and running ArcMap again solved the issue. I am working on Windows 10.

Cassiopeia

You might try this. I helped someone today who had the same problem with Windows 11. The problem was caused by the Windows default value of 150 % for display scale.

Go to Windows settings: System > Display > Scale & layout. Set the scale to 100 %. Expand the options of the ArcMap dialog window. You may change the system scale again after that. Repeat these steps if you accidentally collapse the options again.

Cassiopeia

Solution for Windows 11 users (without editing the Registry):

If display scale is not set to 100 %, this might cause the problem.

fabiluqs

Hi! I posted a comment with a solution a while back, see if it works:

1. Press windows key + R

2. Type "regedit"

3. Go to: HKEY_CURRENT_USER - SOFTWARE - ESRI - Desktop(the version you're using) - Export - ExportDIg

4. Double click on ShowOptionsPanel

5. Type "1"

UmairCh

uhhhh after 11 years of your problem I am facing this problem now...it seems like Esri really doesn't like to take user feedback..... I am reading the comment section to find the solution

MikeJWoodring

I have Win7 Pro and use the Ctrl+O to toggle the Export Map Options Tab. The underscore O in Options when the tab is available was the key to solving the issue even though at least one a year I forget and have to look it up a txt note on the Desktop to unlock it.

fabiluqs

1. Press windows key + R

2. Type "regedit"

3. Go to: HKEY_CURRENT_USER - SOFTWARE - ESRI - Desktop(the version you're using) - Export - ExportDIg

4. Double click on ShowOptionsPanel

5. Type "1"

Pam_Gilb

I used the same 4tab, space bar to see the Options for file format export....but still do not see the "Clip to Graphic Extent" either....any updates adding that check box option back in? I am using both arcmap and arcpro....but would like to get this remedied in arcmap.

I have one foot in arcmap the other in arcpro...

BouremaDiarra

I'm having the same problem with arcgis 10.4. Is there another solution ? I hit key tap 4 times, but still have the same problem.

ViniciusPerin

Hi @Kyle Gallagher

It worked, but not completly! The options are shown again, but not "Clip To Graphic Extent".

Any ideia ?

MohamedHadjkouider

Kyle Gallagher

Thank you thank you very much....It works ( Clip To Graphic Extent option is selected) in Arcmap...

DianaEusse

Hola Chicos, Kyle and everyone.

Thanks for your advice. It works.

Diana Eusse

OlyBrian2

Here is the easiest way to fix the problem. Open the Export Map window and put your cursor in the File Name section. Hit the Tab key 4 times to activate the Options button that is hidden (should be right after Cancel), press space bar once to expand the Option section.

Kyle

Thanks, your fix worked for me today. Thanks goodness for Google and forums.

KatarinaSörensen

😄 Thanks. Had the same problem today with ArcGIS 10.2 but had to use both solutions and it works now.
Katarina

KTanski

Cursor in the file name; four taps on the tab key; once on the space bar. It's a beautiful thing! Thanks for the perfect strategy!

NaimeCelik

Kyle

Thank you, I did not understand exactly how to apply your method but I pressed many times both keys and now export map options are back.. 🙂

Thanks again

Naime

KyleGallagher

Here is the easiest way to fix the problem. Open the Export Map window and put your cursor in the File Name section. Hit the Tab key 4 times to activate the Options button that is hidden (should be right after Cancel), press space bar once to expand the Option section.

Kyle

DarranMay

what was the work around on this? This has happened to me recently and I can not seem to resolve the issue.

Thanks.

WillemVan_Riet

Thanks Max. Yes that was what they said. The size for that specific window reverts to zero in the registry when one clicks that arrow and then it cannot display again. Doesn't happen in XT but only in Vista and W7.

WillemVan_Riet

ESRI technical support helped me find the solution. One has to edit the registry. Apparently its a Windows 7 bug. The technician said he would post the full solution here. Thanks for the help!

MaximSilin

Had the same issue on Windows 7. The following workaround did the trick:

1)Close ArcMap;

2)Rename the 'ExportDlg' folder located under:
HKEY_CURRENT_USER\Software\ESRI\Desktop10.0\Export

3) Restart ArcMap and open Export Map dialog again - the Options section should be available.

Alternatively, you may try to change the value of the 'ShowOptionsPanel' registry key, located under the 'ExportDlg' folder mentioned above from '0' to '1'.

WillemVan_Riet

I even un installed Arc Gis10 and re installed and the Options are still missing!

JoshuaCrough

Hmmm, that is a bit of an annoyance. Never heard of your problem before and I have never heard of replacing the Normal.mxt to reset to original settings not working before. A bit of an anomaly I would say.

Well good luck and sorry I wasn't more help.

Joshua

WillemVan_Riet

Unfortunately I deleted the normal.mxt and the problem is still there. Guess I will have to uninstill the software and re install. Cant believe such a small issue can cause such a huge problem. Stops one in your tracks as you cant even set what type of file you want to write out or resolution or add a world component.

WillemVan_Riet

Thanks. Finally found it. Seems like the AppData folder is not visible until you copy the string from ArcMap as you suggested.

C:\Users\willemvr\AppData\Roaming\ESRI\Desktop10.0\ArcMap\Templates

JoshuaCrough

To find out where the Normal.mxt is:

Open ArcMap and choose File->New.

The New Document dialogue box will open and you can make a note of the path to the Normal.mxt under the My Template pane.

I will attach a screen shot of what I am talking about.

Hope this does the trick.

Cheers,

Joshua

saveas.jpg

WillemVan_Riet

Thanks but still struggling. The only templates I could find was here and I don't see a normal.mxt. Also searched for it in the entire ArcGis folder. Very strange that something liek this can happen: C:\Program Files (x86)\ArcGIS\Desktop10.0\MapTemplates

JoshuaCrough

One option is to reset ArcMap by deleting the Normal.mxt document found in: Arc 10: C:\Documents and Settings\[USERNAME]\Application Data\ESRI\Desktop10.0\ArcMap\Templates or in earlier versions: C:\Documents and Settings\[USERNAME]\Application Data\ESRI\ArcMap\Templates

I would either rename the Normal.mxt or create a backup first. The next time you open ArcMap it will be back at the factory settings.

WillemVan_Riet

The same happened to me, very frustrating. How does one get it back? Restore factory defaults?

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