We have an Experience Builder that shows a map of parcel boundaries in our jurisdiction; it uses both a parcel and an address search bar (so there are two). When the user enters an address or parcel number, or clicks on a parcel in the map, the map zooms to the corresponding location. A pop-up then displays with a link to our Zone Lookup Instant App. The way this is programmed, is so that when the link is clicked, the parcel number of the location that has been searched or clicked on, is automatically searched for in the Zone Lookup Instant App.
The Zone Lookup Instant App then displays two info boxes, one being the name of the town or city the parcel is located in, and the other being a list of information associated with the parcel, pulling information from where other layers intersect such as overpressure zone, school district, etc. This information is displayed by the way we built the web map for the instant app out. The Zone Lookup web map contains a parcel layer with a pop-up referencing attribute expressions, as below:
Property Location and Ownership
{prop_location}
Parcel ID: {parcel_id}
Owner Name: {own_name}
Owner Address: {own_addr}
{own_citystate}, {own_zip}
Property Information
Assessor Property Type: | {expression/expr0} |
Year Built: | {year_built} |
Regulations
Zone: | {expression/expr4} | FCOZ: | {expression/expr1} |
Over Pressure: | {expression/expr2} | In Pipeline Buffer: | {expression/expr8} |
Liquefaction: | {expression/expr5} | | |
Groundwater Protection Zone: | {expression/expr6} | | |
Service Districts
School District: | {expression/expr9} | | |
Water District: | {expression/expr10} | | |
Address: | {expression/expr11} | | |
Contact: | {expression/expr12} | Phone: | {expression/expr13} |
Sewer District: | {expression/expr14} | | |
Address: | {expression/expr15} | | |
Contact: | {expression/expr16} | Phone: | {expression/expr17} |
Until last week, all of this information displayed in our Zone Lookup Instant App without any issues, however, it has suddenly stopped showing, and now just shows a spinning wheel as if it's trying to load (image below). I heard that it may have had something to do with search configuration. I have ensured that this is set up correctly in both the Experience Builder and the Instant App settings. The pop-ups do show in the web map as they should as well (image below). Any ideas on how to fix this?

