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Missing the Mobile Tools Toolbox in 10.2

DouglasBraeckel

Does anyone know if the Mobile 10.1.1 toolbox shows up in Desktop 10.2 or do I need to use Desktop 10.1? It doesn't even appear to try to install the .tbx from what I can tell.

Thanks,

Doug

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Accepted answers

GordonSumerling

Douglas,

For your problem with the fie geodatabase on the network drive you might be encountering a problem introduced by a Microsoft patch. See the following tech article http://support.esri.com/fr/knowledgebase/techarticles/detail/41119

As for the Mobile Toolbox, this only gets installed when you install ArcGIS Mobile. ArcGIS 10.2 mobile has not been released yet, so you will not get the mobile toolset. 10.1.1 toolset is not compatible with ArcGIS 10.2

Hope this helps
Gordon

All comments

DouglasBraeckel

Well, after a day of installing, uninstalling and reinstalling 10.2 then 10.1, it appears that Mobile 10.1.1 tool box will only show up in Desktop 10.1 and not in 10.2. So if you need to create or sync caches from ArcCatalog, don't upgrade to 10.2 yet.

Also, if you need to write to an FGDB on a network drive, don't move from 10.0 since both 10.1. and 10.2 have a great little undocumented "feature" of crashing when you try that.

So now the question is when will Mobile 10.2 be released? It sure wouldn't make sense at this point to upgrade a 3.1 app to 10.1.1 if 10.2 is "coming soon".

Any answers or insights from any ESRI folks?

GordonSumerling

PaulPetersen1

You have GOT to be kidding me!! When will Mobile 10.2 be released? Why would Esri release new software that does not support their own mobile solution??

DanielJones4

10.1.1 toolbox does not show up in Desktop 10.2, so right now its better to stick with the older 10.1 version.

JacobBoyle

my 10.1.1 toolbox shows up just fine.

Like any toolbox, you can browse to it and add it to ArcMap.

Both tools work fine for me in 10.2 as well.

And as Gordon stated, the FGDB bug is not in-fact a FGDB bug but a Microsoft bug, as it can effect different file types other than those used by Esri.

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ArcMobile102.png

DouglasBraeckel

Unfortunately I tried browsing to the folder for the toolbox, and it didn't exist. Mobile didn't install it. I had a 3.1 and a 10.0 machine next to it to verify locations. I then spent a couple of hours of uninstalling / reinstalling everything just to verify I wasn't losing my mind. Mobile never did install it's toolbox on the 10.2 systems.

I tried this on a total of three different computers to no avail.

I had Mobile 10.0 on a 10.0 system and 3.1 on that same 10.0 system later on. No issues. 10.1.1 on 10.2...nope.

So however you got your Mobile 10.1.1 to install it's toolbox with an ArcMap 10.2 install, you lucked out. Don't touch it again!

PaulFazackerley

Have ESRI made any attempt to resolve this issue? I tried unsuccessfully on different machines to work around.This should have been highlighted before we made an enterprise upgrade to 10.2 - just unbelievable!

RobertRayner1

Good News!

The toolbox is back in ArcGIS for Mobile 10.2!

WilliamSands

errr, I've installed Mobile 10.2.0 and also Desktop 10.2 but can't see the Mobile tools? I've even just installed Desktop 10.2.1 but it still isn't there. My other machine with 10.1.1 has mobile tools.

Am I missing something? Besides Mobile Tools.tbx ofcourse...

RobertRayner1

It may not show up automatically, have you tried adding it from Toolboxes>System Toolboxes>Mobile Tools.tbx?

WilliamSands

OK I think I have worked it out. My ArcGIS for Windows Mobile 10.2 installer had the Geoprocessing Tools turned off by default. I have since re-run the installer and have installed the Mobile tools successfully.

DarrylSanchez

When you were having problems with the installation of the Geoprocessing Tools did you see three or four drives when you first install mobile?

AdamMcClure

Thanks, RobertRayner - I'm running 10.2.2 and just found this toolbox as it was not installed initially. Your solution nailed it.

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