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Software Authorisation The Portal for ArcGIS licenses may be expired

BiosisGIS

Hi Folks

We have received the following error trying to access our ArcGIS Portal:

'Software Authorization The Portal for ArcGIS licenses may be expired. Check the license and try again'

We have checked our licensing on My Esri and all our subscriptions seem up to date and authorised. However we also have had our credentials rejected and cannot log into ArcGIS Server Manager.

We have logged a case with ESRI, but if anyone has experience with this any assistance is welcome. We have field teams dependent on server access.

Thanks

Lachlan

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