Cannot login to Manager

Question

Hi!

Windows Server 2008

IIS 7

Arcgis Server 10.3.1

I have installed Arcgis server and then authorized it offline (the computer is connected to internet but somehow I couldn't)

I am trying to access for the first time  the Manager but i get the error 404.

I checked the service and even if it showed "Started"  this is what i see if i double click the service (I guess it's wierd, but...)

I have tried to enable the .ASP.NET 2.050727 as reported here 38370 - HTTP 404: "The page cannot be found" when trying to launch ArcGIS Server Manager (I know the version is not included in the the list but I wanted to give it a shot) but the asp.net is allowed.

I ve tried both with W Firewall on and off. Nothing changes.

Thanks.

RandallWilliams · Answer

I'm willing to be that if the services dialog is refreshed, the ArcGIS Service will be listed as 'stopped'. Services attempting to start and then immediately stopping indicates a permission issue - the ArcGIS Service account doesn't have rights to C:\program files\arcgis\server.

I'd run the 'Configure ArcGIS Server Account' tool as an administrator. This tool will provide the required access for the ArcGIS Service account.

JayantaPoddar · Answer

I hope you already have installed SP2 of Windows 2008 Server before installing ArcGIS for Server. And if your server is in a domain, the required ports need to be allowed through local/domain firewall Ports used by ArcGIS Server—Installation Guides (10.3 and 10.3.1) | ArcGIS for Server Also allow the following programs * \bin\ArcSOC.exe * \framework\etc\service\bin\ArcGISServer.exe * \framework\runtime\jre\bin\javaw.exe * \framework\runtime\jre\bin\rmid.exe I would suggest you to get in touch with the Esri tech support for better assistance.

RebeccaStrauch__GISP · Answer

I would still recommend having .net 3.5.1 installed/activated.