Accessing ArcGIS Manager on added site

Question

Hi Esri I am have deployed ArcGIS 10.8 enterprise on Azure (manual deployment) . Our deployment has one Portal (machine A) and ArcGIS server (hosting server - machine B) . I have added additional site - Site 1 - Machine C Site 1 - CA signed certificate with DNS . This site use same license as hosting server, have all root, intermediate certificates. But for some reason - when am trying to access Site 1 ArcGIS manager (both using web adaptor and also via port ) , am getting Error 400. Somehow ArcGIS portal unable to generate token for newly added site. The good thing is I can view all services in hosted server via web-adaptor ie. https://agssrv-domain.com/agsweb/rest/services ; only challenge is ArcGIS manager //Network trace on accessing ArcGIS manager dojo_request_script_callbacks.dojo_request_script2({"error":{"code":400,"message":"Unable to generate token","details":["Unable to generate token for this server"]}}); //Portal Server url 'https://agssrv-domain.com/ags' were tested but not found to be matching incoming URL 'https://agssrv-domain.com:6443/arcgis/admin/security/config'.

JulienRASCLE · Answer

Is there any way to allow access to my https://ags.domain.local:6443/arcgis/manager despite the fact I federated using https://mygis.domain.com/ags?

In log we found this :

Server urls variations [mygis.domain.com:80/ags, mygis.domain.com:443/ags] were tested but not found to be matching incoming URL 'https://ags.domain.local:6443/arcgis/admin/'.

Can I add value in this list ? If yes, how ?

Esriguy · Answer

Hi Jonathan

Thank you for response. I have federated with admin URL. The site added to hosting server should able to open hosting server manager right?

JonathanQuinn · Answer

It sounds like you federated using https://agssrv-domain.com/ags as the services URL and the admin URL? If so, that's the only URL you can use to reach Manager and the REST endpoint. Portal only knows about those URLs, so it can only generate tokens against those URLs.