I have an ArcGIS Plus account and can't figure out how to import my maps into Illustrator
Thanks for replying.
Oddly enough, I am able to login to ArcGIS Online with my ArcGIS Plus account info as “fellene2020” with this email.
It shows no Organization or customer number when in my profile details.
I have another ArcGIS Online subscription that I signed up for as a member of the Women in GIS organization. My customer number there is 630590. My user name there is fellenegaylord, and it also uses this email. But I found I couldn’t use ArcGIS for Adobe Creative Cloud with that login, so opted for the Plus.
I’m getting better at importing content and syncing my mapboards into Illustrator. -- fellene
Hi Fellene,
You shouldn't be able to login at arcgis.com with your Plus username and password, that account can only be used to sign in to Maps for Adobe. Is it possible that you created your map in ArcGIS Online with a different account?
Feel free to email me directly (steven_moore@esri.com) if you'd like to setup a phone call to look into this further.
Thanks,
Steve
Hi Steve – Thanks for the reply. I have a map I have created in ArcGIS Online using my Plus login info. In Illustrator, when I try to import a map I’ve created there, it says the map link isn’t valid.
Is it because I’m not part of an Organization in ArcGIS? Does the nav link NOT mean you can import an ArcGIS Online map into Illustrator? All the videos I’ve found are set up for users that have Organization based accounts.
Any clues are appreciated. Thanks! -- fellene
What kind of content are you trying to get into Illustrator? A webmap, feature layer, shapefile, etc. And where in the process are you having trouble? Are you able to add the content to your map in Maps for Creative Cloud and see it there?
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