Why do I get "Provided token does not have permission to subscribe" after restart?

Question

I'm using GeoEvent-Server with a StreamService.

GeoEvent-Server ist federated with Portal.

I can successfully publish StreamServices and use them in Portal.

Nevertheless, everytime I restart GeoEventServer StreamServices aren't accessible any longer. In the log-File (karaf.log) you can see (among many other stuff) the following error-messages:

After republising the service with option "overwrite" they start working again.

This leads me to the following question:

* Where does the token come from?
* ... where is it stored?
* ... and why do the services get corrupted after restart?
* ... why isn't a new token obtained automatically?

Any help would be appreciated.

Peter

CalvinHarmin · Answer

Wow I think that was our problem. I moved a stream service from my Portal root to a subfolder for organization purposes. I didn't putt 2 and 2 together to realize that was the only change I had recently made, and that this had suddenly borked our stream. We were about to start completely tearing down and rebuilding all of our services to try to figure out the problem. You definitely saved us a lot of headache. Did anyone from ESRI ever respond about this issue? I wonder if this is a bug that continues beyond 11.1?

MaxKirschling · Answer

This particular problem was driving us crazy! Moving the streaming services to the root folder on our Portal fixed it!!! Nice catch on a very strange issue.

RoxaneParadis · Answer

We encountered the same issue with GeoEvent Server version 11.1, even when publishing the services with the primary administrator account.

After numerous tests, we discovered that moving/creating the stream service in a folder other than 'root' caused the problem. We received the following error in the logs (karaf.log).

Therefore, we moved all the services back to the 'admin/root' folder.

Subsequently, the following error appeared for all our services using the 'store latest' option:

(index):150 [esri.layers.graphics.sources.connections.GeoEventConnection] websocket-connection WebSocket closed unexpectedly with error code 1011.

For these stream services, a restart of GeoEvent Server allowed us to restore everything