ArcReader 10.4.1 desactiva los menús contextuales de clic derecho en otros programas en ejecución

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Una instalación de ArcReader<\/STRONG> 10.4.1 en una de nuestras estaciones de trabajo con Win 10 desactiva la función de clic derecho de Windows para todos los demás programas cuando ArcReader está activo, y debe cerrarse para recuperar la funcionalidad del clic derecho. Cualquier idea sería muy, y quiero decir MUY, apreciada.<\/P> <\/P>¡Gracias!<\/P><\/BODY><\/HTML>

rachelg_esri

Hello Dan,

I did a quick search in our Support Services resources and I see only one prior case in which someone has ran into this issue when trying to right-click in Microsoft Office while ArcReader was running. The case was closed at the time as it was only reproducible on two specific machines and we couldn't reproduce the issue in-house. The last thought on the case was that it may have something to do with the graphics cards on the device.

I'd recommend giving us a call in Support Services so that we can do some troubleshooting for you! Be sure to include your system specs, including your graphics card, so we can hit the ground running when we receive your contact. We can be reached at 888-377-4575.

We look forward to assisting you!

Best regards,

Rachel

Esri Support Services.