Let me ask again: what version of the free streetmap data are you using? Make sure you are using the version that came with ArcGIS 10. these files should be dated from 2010. You should not see this kinds of route with it. The older versions may not have good hierarchy information and you may sometimes get odd results.You can always compare routes with "better" data. For example, in ArcMap, on the standard toolbar with the zoom in/out icons, there is a Find Route tool. You can use this tool to solve routes using data/service hosted on ArcGIS online using better street data. Help on this tool is here:http://help.arcgis.com/en/arcgisdesktop/10.0/help/index.html#//007z00000002000000.htmJay Sandhu
When you solve in Network Analyst using streetmap data, the default is to minimize travel time. Bring up the properties of the route layer and on the analysis tab, change the impedance attribute from Time to Length and then solve again. You should get a smaller "length" route.Jay Sandhu
When hierarchy is ON, the route solver is not solving on primary roads only. It is looking at other local roads as well. But it favors using the hierarchy and searches less on the lower hierarchy road. Are you getting bad routes with hierarchy ON? What is your use case for long distance routing that should avoid higher level roads? Jay Sandhu
The out of memory can happen when you are running a very long distance route. So if you have a New York to Los Angeles route, then with the hierarchy the Network Analyst solver can exploit use the hierarchy of the roads (highways) to find the answer quickly. But if you turn off the hierarchy then it has to analyze every edge in the network. And in this North America dataset is very large (about 30+ million edges) and you can get out of memory. The other network datasets that did not have hierarchy and worked for routing are probably much smaller network datasets and thus can be used to solve for exact shortest path.Jay Sandhu
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