WMS Service - Views fine in ArcGIS Viewer but not in ArcGIS Explorer

Question

Iv'e scoured the forums and have found similar problems all related to having the Clientaccesspolicy.xml and the crossdomain.xml in the Inetpub/wwwroot which I have done, however I can not get our WMS layer to work in ArcGIS Explorer

not sure what someone here would need to help check our service, but the WebAccess link on the ArcGIS server 10 is: 
http://map.miamiconservancy.org/ArcGIS/services/MCDFloodProtection/MapServer/WMSServer

Thanks
Jason

Mike Minami · Answer

You'll need to remove that item and add it again, then it should work. We store information about the service so we don't have to get the capabilities every time and can directly request an image. However, since the URL to GetMap was wrong, that's why it doesn't work.

Thanks,

Mike

KristenJones1 · Answer

Odd.. Chrome is what I use in the office, but after you said that I tried Firefox and still not showing.  But then discovered something..  I go to my content page in ArcGis.com, go to my WMS layer, from that details page I click the "Open" drop down and select Explorer from there and no go every time.  If however I open a blank GIS Explorer window and then ADD the WMS from the Add content, it works.  ??? baffled

Mike Minami · Answer

I can see your WMS service in both arcgis.com and arcgis explorer online now. Try clearing your browser cache. What browser are you using?

thanks,

Mike