Unable to access the authentication service AGOL Feature service

Question

Hello everyone,

I am currently testing an AGOL WAB Web editing application. I changed the service in ArcGIS Server 10.2.2 from unlocked to locked, and added a group of users to grant access. The service has a feature service used in a polygon feature layer.

This WAB application works fine with the service unlocked. After locking it, I get the following error message, when I enter my login credentials in the Sign In dialog box.  http://support.esri.com/technical-article/000012014

"Please sign in to access the item on http://[server]:6080/arcgis

Unable to access the authentication service".

I was able to create  this same ArcGIS Service in my local workstation locked, and it worked fine locally, but in the server I get the error .

Thanks

Please sign in to access the item on http://[server]:6080/arcgis

Unable to access the authentication service

Please sign in to access the item on http://[server]:6080/arcgis

Unable to access the authentication service

Please sign in to access the item on http://[server]:6080/arcgis

Unable to access the authentication service

Please sign in to access the item on http://[server]:6080/arcgis

Unable to access the authentication service

RobertScheitlin__GISP · Answer

Jose,

If you were using web adaptor then I would not expect to see the port number in the url.

JoseSanchez · Answer

Robert,

How do you know that the server is not using ArcGIS Web Adaptor?

Thanks

RobertScheitlin__GISP · Answer

Jose,

Is there some reason you are not using ArcGIS Web Adaptor?