Export Web Map With Token Secure GIS Services

Question

I'm finding that the export web map tool does not work with GIS services that have token authentication, I've tried everything and it just doesn't work?

I've setup an export web map service and added in a server connection like it says here - http://resources.arcgis.com/en/help/main/10.1/#/Printing_maps_that_contain_secured_services/0154000005q3000000/
I'm using the PSA account to connect to the secure gis service.

I then request a token (I've tried all methods - HTTP referer, Request IP, IP) for my Flex Viewer application and add it in. The application works ok and shows the layer, however when I go to export web map with this layer turned on it shows this in fiddler:

Unable to connect to map server at http://203.190.214.166/arcgis/rest/services/Masterton/UtilitiesInternal/MapServer?token=AgTh7DdcmY2M1KTI404XaRX4YvnrardE817qHqw7cQsP-ptogfRbijdkH3VME8vS."

{"type":"esriJobMessageTypeError","description":"Token-based authentication failure."}

If I don't use this layer it works fine. If I don't use token authentication and use the identity manager to login it works fine. I just don't understand why this always shows an error, I just can't print with a secure service?

RobinsonJonathanDOIT · Answer

Hello, did you get this working?  I'm experiencing a similar issue from a deployed application from web app builder dev edition.

Santhosh_KumarRamanathan · Answer

Hi,

I am experience the same issue but i am using javascript api instead for flex viewer.Can u guide me how to get token for print task using Request IP.

what i am doing now is token is generated from .Net proxy.but if i pass that i am getting error dojo.io.script.jsonp_dojoIoScript4._jsonpCallback({"error":{"code":400,"message":"Unable to complete operation.","details":["Error executing tool."]}});

StephanieSnider · Answer

To provide more detail, here's what worked for me in ArcGIS Server 10.1 and ArcGIS Viewer for Flex 3.3.  I created a token for the "IP".  This IP address refers to the GIS Server or the Web Adaptor server - depending on which one you are pointing to for map services.  Add the token to the Flex Viewer Configure Layer window.  Configure the print widget as normal - providing the Export Web Map Task URL.  And it works.  Using the HTTP referer to create the token was fine with displaying the map services, but resulted in a connection error when using the print widget.