Hi everyone, I have been trying to publish a custom print layout in our enterprise, I have try using both ArcGIS Pro and Arcmap to publish it but both of them failed to hide the layer name in the final product.
how it looks in arcmap desktop
how it looks in Arcgis Pro
what it end up looking in the GP service by arcmap.
what it looks like in webtool by Arcgis Pro.
Also by some reason, in the webtool by arcgis pro, it will always shows all the features even those features didn't show up in the map extent.

I already clicked the only show features visible in the map extent option in the layout file.