nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Tiled image in ArcGIS Online does not let me zoom in far

AdrianWelsh

I have published a tiled image and I have set the visibility range to the max. However, it doesn't stay. Take a look:

But, as soon as I set it, and zoom it, it changes back to its own preset default for no good reason. Is there any way around this? Is this a bug in ArcGIS Online?

Please help!

A link to the web map: http://arcg.is/2fouTew

Encuentra más publicaciones etiquetadas con

Accepted answers

KellyGerrow

As another suggestion to get access to the basemap tiling scheme in ArcGIS Pro,

1. Go to your content and select Add Item from the Web

2. Copy the url for the world topo basemap for the URL, including a title and tags

World_Topo_Map (MapServer)

3. In ArcGIS Pro, pick use Existing cached Map/image service and select the new item you created.

Make sure that you check out the additional tiles that will be generated when generating tiles down to all scale levels.

-Kelly

All comments

CoffeeforClosers

From looking at the service authoring your web map, I'm seeing that your tile cache ends at Lvl 19 or 1:1,128. The Topographic basemap goes to 1:70 so the preset default shown in your second image reflects that your map service has no tiles to render below that zoom level.

Try adding cache levels below 1:1,128 and see if that fixes the behavior.

AdrianWelsh

Seth,

This is great information and makes perfect sense. But, how do I add these levels?

When I published the service, I moved the slider bar to the most maximum level that I could:

It did not allow me to go beyond 1,128. Do I need to "cache manually on the server" versus "cache automatically on the server"? Or choose a different Tiling scheme? (Are there better options to publish images in ArcMap versus ArcGIS Pro?)

Thanks again.

AdrianWelsh

Maybe I answered my own question by changing the tiling scheme. I moved it from the default ArcGIS Online to WGS84 and it gives me the option for 1:71 and 22 levels (but the cached size dramatically increases from <1 MB to 12 MB, but I suppose that would be expected).

I will try this.

CoffeeforClosers

I haven't spent much time caching/creating tile packages in Pro so I won't speak to that. However, from looking at the Help Documentation on Hosted Tile Layers just now, it seems that such Layers' cache levels are capped at 1:1,28 (someone correct me on this if I'm wrong). Such a limitation is different from ArcGIS for Server of course which is where my head was when I replied initially.

Also, changing the tiling scheme from ArcGIS Online is likely to cause rendering issues between your tile layer and other ESRI content that were created in the ArcGIS Online tiling scheme.

AdrianWelsh

Well, you got that right about rendering issues. I was super excited that this might be the answer but, when I loaded it to my map, this is the message that I got

"The layer can not be added to the map because its coordinate system or tiling scheme can't be adjusted to align properly with the basemap."

I can load the image plainly with no map behind it and it behaves like I would want (zooming in far).

So it sounds like the best option is to publish this image to a server? Other than that, I do not know how it can be handled in just plain ArcGIS Online...

AlessandroValra

Yep, that made it! Thank you so much, right and to the point, I haven't noticed it. Also very fast response.

AlessandroValra

Sorry to bother again, but, would this be possible with services published with ArcGIS Server? I noticed you added a link to a server documentation that might be pertinent to my question (Map cache usage by clients—Documentation | ArcGIS Enterprise ), but the link does not seem to work as I can only see for a fraction of second the english version (which works fine), but then it suddenly switch to the italian one, which onlu reads "Page not found...". Anyway, thanks in advance for the answer and for any further response to this new question.

JonathanHallam1

I have a similar problem, from reading the thread tells me how to solve it.

I have 2 tiled satellite images, one does zoom in far enough as I would like and I can't change it.

The other I created with my own tiling scheme not using existing as suggested above, which means when I put it in a AGOL map and add basemap it doesn't align and gives this error; 'The layer, 107996_1_OSR_tif, can not be added to the map because its coordinate system or tiling scheme can't be adjusted to align properly with the basemap.'

From this thread I can see how to solve it my issue is when I last published the tiled image it used 14 credits.

How can I reduce amount of credits used?

How can I see how many credits going to be consumed?

Regards

Jonathan

RebeccaStrauch__GISP

Jonathan Hallam‌

you might want to take a look at https://community.esri.com/docs/DOC-2996 for your first question.

You may want to branch your questions to a new thread if you still have questions. It will get more view vs. a post that was already answered (and slightly different original post). Could can refer back to this thread.

Únete a la Conversación

Los miembros registrados pueden publicar, seguir actualizaciones y más. ¿Nuevo aquí? Regístrate gratis.

Enlaces Rápidos

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.