Hola buenos dias, me pueden ayudar con este problema?? Adquiri el software en version prueba, pero no lo puedo usar, este este es el mensaje de error que me sale.

Question

fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_UNCAUGHT_CXX_EXCEPTION (0xe06d7363) at pc=0x000007fefdeaa49d, pid=2528, tid=5092
#
# JRE version: Java(TM) SE Runtime Environment (7.0_80-b15) (build 1.7.0_80-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (24.80-b11 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [KERNELBASE.dll+0xa49d]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

cityengine.jpg

sroberts_uuF21_0-1631131632795.png

CherylLau · Answer

What kind of graphics card do you have?  Is the driver up to date?

CityEngine 2017.x system requirements—Esri CityEngine | ArcGIS Desktop

Could you provide more details about what you were doing when the crash happened?