El mapa no se carga en Survey123 publicado

Question

<\/HEAD>No tengo problema en adjuntar un mapa a la encuesta cuando estoy en el diseñador. Sin embargo, cuando publico, el mapa solo muestra blanco y al pasar el cursor sobre él dice "Cargando". Esto ocurre durante un período prolongado también. ¿Hay alguna configuración que deba verificar para que esta función funcione? La función sí funciona en la aplicación móvil Survey123, pero no en el navegador de escritorio.<\/P><\/BODY><\/HTML>

JamesTedrick · Answer

Hi Tyler,

Can I ask you to open the Developer tools of your browser and watch the network traffic as you reload the form?  It sounds like something isn't getting loaded successfully.

TYLERFULKERSON · Answer

Hey James,

Thanks for the reply and taking the time to try and figure this out.

Currently my settings are as follows: The background map is the default streets basemap that it starts out with, however, it doesn't matter which one is on there because the end result is the same. I designed the survey using a web browser and not Survey123 Connect. I have tried asking and not asking for a users location so that doesn't seem to matter. Do you think it might be something within the browser not enabled that could be causing this issue? The field applications on the phone and the desktop work fine. This only happens in the browser.

Thanks again

JamesTedrick · Answer

Hi Tyler,

Can you provide a few details about how your Survey is set up?

1) What is the background web map?  Is it shared publicly, or just within your organization?

2) Given the designer view, it appears that you are asking for the user's location.  In the browser of the published view, have you been prompted to share location access?  If so, have you granted or denied?