Barra de escala incorrecta en la impresión de la aplicación web de AGO

MichaelKnapp

¡Hola! - 

Las barras de escala de nuestros mapas y aplicaciones web de ArcGIS Online se muestran correctamente. Sin embargo, cuando usamos el botón «Imprimir» en una aplicación web, la barra de escala del resultado mide mal... una distancia de 1 milla en el mapa aparece como 2 millas (aprox.). 

Estamos en Alaska, así que sospechamos que se trata de un problema de Web Mercator, pero nos preguntamos si alguien más ha tenido problemas similares. No entendemos por qué las barras de escala dinámicas del mapa o la aplicación son correctas, pero la que genera la función «Imprimir» es incorrecta. 

¡Gracias!

RebeccaStrauch__GISP

Hi Michael,

Have you tried creating custom layouts and tapping in to your local PrintingTools/GPServer?

I'm not sure if that will help or not, but that is how we are doing it, and our measurements on the PDFs look pretty good (although maybe not exact).  I'm using out ArcGIS Server basemaps that are in Alaska Albers, which might be the reason why the scale bar looks ok.     ??

Still can't get myself to switch to WMA....although we lose some of the benefits of switching between projections, i.e. can't necessarily use both.  Although I could swear that it worked the other day on a new map, but my older map doesn't like it.

http://adfg.maps.arcgis.com/apps/OnePane/basicviewer/index.html?appid=9420d52542a44d1c9636eea00b08ad48 

I'm not sure if that AGOL maps is actually using thr GPService templates (set it up a while back), but our internal JSAPI app is, if you do a print from the "make a custom map" link for one of the hunts

Alaska Hunting Maps by Species, Alaska Department of Fish and Game 

Just in case this helps any, since know one else had responded yet.  Also tagging the https://community.esri.com/groups/alaska-gis-users?sr=search&searchId=c2e69eac-b629-4b27-bbe0-c5465312bf4c&searchIndex=0‌ geonet group.