Configure ArcGis Online geocoding in Portal 10.5

Question

Trying to configure Geocoding using ArcGIS Online in Portal 10.5.  Put in credentials for ArcGIS Online and get a message:  Notice.  Unable to communicate with ArcGIS online.  This feature requires external access to ArcGIS Online and cannot be used in a disconnected environment.

I can reach ArcGIS online from a browser on the server.  Not sure what the issue is.

SimonLynch · Answer

Hi I was able to log in to my local Server; as the user running the Portal Service; open a browser and log in to AGO. But i get the same error msg reported above too. Please advise??

-Sim

DanBrumm · Answer

Michael

Did you ever figure this out? This is the exact same issue we are having.

Dan

MichaelBonk · Answer

I tried logging into the server with the same user as is configured to run the service and was able to hit the arcgis online site and log into arcgis online.