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Project Template Doesn't Show on ArcGIS Pro Startup

mpboyle

I created an ArcGIS Pro project template, added it to our ArcGIS Online for Organizations site and then shared it to our Organization. I expected to see it on start up within ArcGIS Pro, but I don't. Any ideas on why it doesn't show?...am I missing a step somewhere?

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KateNewell1

Hello Robert! Any luck figuring out how to share a project template with my organization on AGOL without having to add everybody to a specific group?

It seems that ArcPro should be able to display any files stored at the organizational level that end in .aprx or .aptx?

Thanks for helping us troubleshoot this issue.

-Kate

mpboyle

Users do not have to be members of the group, it's viewable to everyone in our Organization. I consider this group to contain project templates that have base information (maps, layouts, common folder connections, common database connections, styles, etc...) that is useful to all users within our Organization.

As I mentioned, perhaps as we build out project templates, and more of our users start using ArcGIS Pro, it may be advantageous or desirable for certain departments to have their own project templates, at which point it may be useful to have specific department groups set up that only contain department specific templates...or in our case, we already have groups set up for specific departments, which are only viewable to members of that group, and we'd want to share templates in that fashion.

KateNewell1

Ok thanks so much!

KateNewell1

Ok Thanks Matthew.

Do your users have to be members of the group? Or is the "viewable by all" setting on the group enough for that group folder to show up upon starting ArcPro and selecting Portal?

mpboyle

Kate Newell‌,

I did get this resolved.

I created a group that is specific for sharing Project Templates to, and this group is viewable to our Organization. The project template itself is stored under a headless account within our Organization (should I get hit by a bus tomorrow) and shared to the Project Template group. Using this workflow, any user within our Organization has access to the Project Templates group.

Should you only want certain project templates available to certain members of your Organization, you could create separate groups.

ArcGIS Online group for housing ArcGIS Pro templates

Viewing the group through ArcGIS Pro using my personal Organization account

Robert LeClair

No, the Project Template doesn't have to be in a Group. It can be shared to the Organzation like you've showed in your screen attachment. I'll do some digging on my side to see what I can uncover.

KateNewell1

"My Content" was checked by default (and grayed out). I also checked "City of Bellingham" (my organization). I didn't select a group at all, as not all of our users are a part of a group and I want the template to be available to everyone. Does it have to be a part of a group for users to see it?

Robert LeClair

Did you share the Project Template with the Group or only My Content?

KateNewell1

Did you get this resolved? When you click "Select another project template" you will be taken to a page where you can choose "Portal". The template should show up under "My Content". The problem I'm having is that I can see it under "My Content" but none of my coworkers can see it when they look in the "Portal". The only workaround I found was to put the template into a "Group" and add everyone to that group so they can find it....which isn't ideal.

Pretty frustrating.

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