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Map Disappears When Zooming Out

GSauers

I have noticed an issue in the ArcGIS 10.2.3 SDK when zooming out of a cached map. The map will disappear at a certain zoom level and then reappear when you zoom back in.

The 10.1.1 SDK did not have this issue; the map would zoom out and show more and more of the world until the entire world was shown. My cached maps are the same for testing with both versions of the SDK.

This is an issue because if you zoom out too far and the map moves a little, when you zoom back in you cannot find the map because it is just a grid and there is no way to tell where the map covers.

Thank you for any advice and/or help.

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GSauers

Has anyone seen this before? Any help please?

LukeBettis

This appears to be fixed in 10.2.4 released yesterday.

GSauers

Thank you very much for the update. I will try this out and report my findings. Thanks.

GSauers

Unfortunately, the new patch does NOT seem to fix this issue. When I zoom out from a cached map it gets to a certain zoom level and just stops showing the map. The extent seems to limited as well.

Thank you for the update though.

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