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My ESRI hosted photos disappeared

AshlandGIS

I have an ESRI hosted story map and all the photos mysteriously moved and the storymap is now broken. What happened and how do I fix this?

https://bit.ly/2J0hLP3

I can find the photos now on ESRI's server but I cannot figure out how to update the link to the photo in the builder app. The builder wants a path, but I have urls for the photos now.

For example, here is the photo for my intro:

https://bit.ly/2H8WhK2

And here is my first slide:

https://bit.ly/2kI4rjD

Thanks for any help you can offer. Just discovered this problem today.

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Accepted answers

MarkCooney

This is the url referenced in the web map:

http://services1.arcgis.com/NTWWSjEn5J53Yoh1/arcgis/rest/services/Tree_of_the_Year/FeatureServer/0/1/attachments/1.

And this is it with https:

https://services1.arcgis.com/NTWWSjEn5J53Yoh1/arcgis/rest/services/Tree_of_the_Year/FeatureServer/0/1/attachments/1

You will need to update the Feature Service that the layer is pointing to:

https://services1.arcgis.com/NTWWSjEn5J53Yoh1/ArcGIS/rest/services/Tree_of_the_Year/FeatureServer/0

All comments

MarkCooney

This is the url referenced in the web map:

http://services1.arcgis.com/NTWWSjEn5J53Yoh1/arcgis/rest/services/Tree_of_the_Year/FeatureServer/0/1/attachments/1.

And this is it with https:

https://services1.arcgis.com/NTWWSjEn5J53Yoh1/arcgis/rest/services/Tree_of_the_Year/FeatureServer/0/1/attachments/1

You will need to update the Feature Service that the layer is pointing to:

https://services1.arcgis.com/NTWWSjEn5J53Yoh1/ArcGIS/rest/services/Tree_of_the_Year/FeatureServer/0

DragonflyLight_Richards

Thanks for your suggestions.

Yes, the https issue was what I was trying to fix! I really don't want to recreate the story map. I believe we have already tried using the assistant, but the referenced photo location itself seems to have changed.

MarkCooney

The URLs for the images are using http and the server they are on require https. The easiest way to fix this would be to create a new map tour from your existing web map, but that will create a new app, and therefore a new app URL. That may not be ideal if you think people will be trying to access the older URL. Another option would be to use AGO-Assistant to update all of the URLs to use https.

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