Select Certificate?

Question

I have been encountering this warning message while configuring my Operations Dashboard.  This has been new as of today for me.

Does anyone know why this might be happening?  It hasn't effected any of the data that i am reporting on.

Thank you,

Certificate warning.PNG

DaveHorsey · Answer

Hi arepsher. Thanks for keeping us posted with your findings. Let's hope for a quick fix!

AdamRepsher · Answer

OK -- so let's do this again....

I just received a call from Esri Customer Service.  They let me know that this occurred due to recent server (like Microsoft Server) patches meant to combat the recent ransomware attacks.  My understanding (probably not completely accurate, but...):  There is a new identification element of the SSL conversation added by the patches.  The reason why this works in the Browser version of Operations Dashboard for ArcGIS and not in the Windows App version is because your browser is handling the SSL conversation, and it knows exactly what is needed.  When they made OD, this element was not required, so they did not add it - so now it is an enhancement.  CS has assured me that the Development Team is making this a high priority enhancement.

Charles Mateer‌ Dave Horsey‌

ssl‌ ransomware od  #operations‌ #dashboard‌ #enhancement‌ #patch‌

AdamRepsher · Answer

Charles and dhorsey_DFES‌,

Customer Support wants to put this in as an "Enhancement Request".  I wrote back requesting that it be made a BUG report and be given attention to promptly because as we have seen, this worked before.  It needs to be fixed so it works again.