La referencia espacial del mapa base afecta a las ventanas emergentes del mapa web

Question

Si añado una capa desde la web (alojada en nuestro servidor de ArcGIS) que tiene una referencia espacial State Plane sobre un mapa base con referencia espacial Web Mercator (de Esri o nuestro), puedo habilitar las ventanas emergentes en una capa y funcionan bien cuando hago clic en la entidad del mapa. Si cambio el mapa base por otro que también usa State Plane, las ventanas emergentes no funcionan; simplemente aparece el mensaje «no hay información disponible». ¿El mapa base tiene que usar Web Mercator para que funcionen las ventanas emergentes?

blake.terhune · Answer

After working with Esri support, the solution was to add our internal server to the AGOL organization's Trusted Servers using the fully qualified url. Then also use the same fully qualified REST url when adding a layer from the web on that server.

blake.terhune · Answer

Hi Kelly, thanks for the reply. In attempting to make this available publicly, I found that if I used a different ArcGIS Server, I was unable to reproduce the issue. So I went back to my development server and further discovered that using a REST URL for the service through the web adaptor (with integrated AD authentication) would not work but the direct url (with port 6080) did work. I did finally open a case with Esri support but feel free to reply with any ideas you might have.

KellyGerrow · Answer

Hi Blake,

A basemap does not have to be in Web Mercator in order for pop ups to work. Can you share your web map that is experiencing the issue or contact Support Services to look into the issue further?

-Kelly