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I Can't download CityEngine free trial

stefanocarta

Hi,

I Can't download CityEngine free trial, always stuck on the page whit this questions:

Thanks

Account Information

xyz

If you need to change your account information, please click here.

What best describes your industry?

--- Select an industry --- Administration Agriculture Archaeology Architecture/Engineering/Construction Assessor/Cadastral Records Banking/Credit Unions/Financial Services Business Services Cartography Conservation Defense/Intelligence Demographics/Census/Elections Electric/Gas Utility Environmental Management Fire Fisheries & Wildlife Forestry GIS Services Health and Human Services Higher Education Homeland Security Insurance K-12 Education Law Enforcement Library/Museum Location-based Services Media/Publishing Mining Natural Resources Oceans/Maritime Other Petroleum Pipeline Planning/Economic Development Public Safety/Emergency Management Public Works Real Estate Retail/Commercial Business Survey Telecommunication Transportation/Fleet Management Water Resources Water/Wastewater/Stormwater

What is your role in the decision making process?

--- Select a role --- Decision Maker Recommender / Influencer No Involvement

What is your timeframe for purchasing Esri CityEngine?

--- Select a timeframe --- Less than a month More than a month No plan to purchase

Would you like to be contacted by an Esri specialist?

--- Select an option --- Yes, please. No, thank you.

Captcha

Support

Evaluation software is provided as a complimentary service and is supported only through Web resources.

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Accepted answers

BenLeslie1

I have successfully downloaded it.

All comments

DanPatterson_Retired

I presume you made selections for the rest of the questions?

stefanocarta

Hi,

I complete all questions and insert capctha code, click on next button but the page return to the questions page

ThomasFuchs

Hello Stefano,

Thanks for the post.

Your report has been forwarded to the admins of the download site.
There are also other customers reporting the same issue.

I'll update this threat when the issue is resolved.

fatmaamin

now what?

i have the same issue

where is the answer

DanPatterson_Retired

Thomas indicated he would post an update when the issue was resolved...I suspect it remains an issue

DanPatterson_Retired

Thomas Fuchs posted an update on this thread

Can't download CityEngine free trial

RayDickenson

I switched from Chrome to IE11 and got past the captcha screen.

It could be browser-specific, or maybe the absence of ESRI/Arcgis cookies in my IE11 gave me a clean start.

fatmaamin

i try from Internet Explorer and got past the captcha sreen

but it give me 404 page not found

please any one give me the link if you have the right one

and thanks for all of you

BenLeslie1

I have successfully downloaded it.

ThomasFuchs

Hello all

I just recieved confirmation that the CityEngine Trial download issue was fixed yesterday
and the downloads now seem to be working for me.

If it still doesn't work, it is recommend to clear the cache from your machine and retry.

In case you still see this issue, please send a screen shot and steps to reproduce this error.

Please excuse this delay and try out the new version of CityEngine:

What's new in CityEngine 2016—Esri CityEngine | ArcGIS for Desktop

UsmanGhani

I have not been able to download yet

ThomasFuchs

There seems to be a new issue. When I tried it today, it was impossible to select an industry, this prevents going to the next page. I've reported this and hope it gets fixed soon.

UsmanGhani

Just allow unsafe scripts from the extreme right of the address bar if you

are using Chrome. That seems to solve the problem for me.

Usman

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