ArcGIS Enterprise Connector Randomly Broken?

Question

Hi everyone,

As the title says, it appears our ArcGIS Enterprise Connector has randomly broken. Looking in the connections tab on Power Automate, the connector appears connected. Troubleshooting includes adding a new connection, testing three different logins and reaching out to the Networking group to check blocked IPs (nothing is blocked). As I understand it, a generic Client ID can now be used (arcgisforpowerautomate) rather than having to create an application on Portal with a Client ID/Client Secret. I am unable to use the connector in a flow, the error is below. Thank you!

Could not retrieve values. The dynamic invocation request failed with error: [ { "success": false, "message": "Fetching data from gis.fdacs.gov/portal/ failed. This is usually caused by an invalid authentication token that has expired. Please reauthenticate to continue. Error message: ConnectTimeoutError: Connect Timeout Error (attempted address: thenameofmyportal.organization.com:443, timeout: 10000ms) fetch failedIf the error persists, please check ArcGIS Enterprise Client ID and App Secret provided" } ].

abureaux · Answer

I get this all the time. It's worse when you have a lot of layers. A good workaround I have found is to add the layers you need to your favorites (assuming you don't have a bunch of content there already), then use that selection in the connector. Works very fast in comparison because it should only be loading a few layers. I then remove that item from my favorites after I complete my flow.

They have improved the connector's response time over the last couple years though, so I find myself rarly needing to do this workaround.

AnninaRupe1 · Answer

I have been working with a couple of people from the PA Team and they suggested I create a Flow that runs automatically to make sure the connections don't time out. Not sure if that will help here, but it might be something to try?

Create a new Flow, use "Recurrence" as the trigger, and add the layer(s) below the trigger (I have both ArcOnline and Enterprise layers in my Flow). I've attached a screenshot of mine.

Screenshot 2026-05-14 103853.png