No se puede usar ArcGIS desde la renovación reciente

Question

Mi licencia de uso único se actualizó recientemente. Sin embargo, cuando intento iniciar ArcGIS, recibo un mensaje de error que dice que el número de licencias asignadas a los usuarios excede el número de licencias disponibles para su organización y que debo contactar a mi administrador para reconfigurar. Hasta donde sé, soy el administrador de mi organización. ¿Cómo puedo solucionar esto? <\/P>

GemBCastillo · Answer

I have the same problem with ArcGIS Pro 3.6. Apart from that, before my ArcGIS Pro expired, I renewed, only to find that for 2026-2027 it automatically renewed, so now I have two years subscription each having a Download. If I need to download which one should I use?

IJsbrandGroeneveld · Answer

Are you using ArcGIS for Personal Use?  The User Type included with ArcGIS for Personal Use changed from Professional Plus to Personal Use. Can you sign into ArcGIS Online (https://arcgis.com) and change the User Type of your account?

ThomasHoman · Answer

Would this be ArcMap, ArcGIS Pro, or online only that you are having problems with?

ArcMap (typically being versions of 10.x) has been fully retired/deprecated so new licenses are not being issued. In this case you would have to contact sales or support to see what your options are.