As an organization administrator for our company, I need to manage the licenses purchased for our company and assign them accordingly. It doesn't make any sense for me, as a user that does not use ArcGIS at all, to need a license myself in order to then invite and assign licenses to staff.
This is a common need in the industry with distinct user vs administrator roles and account types. The Esri website actually has the same kind of differentiator but the ArcGIS website does not. I have reached out to support to ask if this is as intended and learned that this is a common issue.
Can this please be resolved?