I have rebuilt all of our old web app builder apps in experience builder (ExB). Previously in web app builder we had parcels being searched using the parcel id field and addresses being searched using the full address field. I repeated this in ExB. Here is an example of one of the apps that we are having trouble with:
https://experience.arcgis.com/experience/dc29794bab104e5c90df50c53a8007ec
I have told staff to enter the search criteria "13-xyzxy-000", where x is an actually part of the parcel number and then press enter, (just like web app builder) then when the suggestions appear under parcel click on that. and it will zoom to the parcel location. However, this is inconsistent, and may take several seconds of clicking on the suggested parcel before it works.