Estoy siguiendo estos pasos dentro de Power Automate para ArcGIS Online para configurar notificaciones por correo electrónico en la Solución Citizen Reporter y me estoy encontrando con 2 problemas.<\/P>
https:\/\/doc.arcgis.com\/en\/arcgis-solutions\/latest\/reference\/configure-citizen-problem-reporter.htm#:~:text=Send%20emails%20with%20Microsoft%20Power%20Automate<\/A><\/P>Si sigo los pasos exactamente como se describen, el flujo se completa y se envía una notificación por correo electrónico. Sin embargo, necesito enviar a diferentes correos electrónicos según uno de los valores del campo. Entonces, si el campo Department = x, entonces debe enviarse al correo x y si Department = y, entonces debe enviarse al correo y y si Department = z, entonces debe enviarse al correo z.<\/P>He intentado agregar múltiples condiciones en una rama paralela en el paso 37 de las instrucciones anteriores y falla en el Apply to Each 1 diciendo que no había entrada. Luego intenté un Switch y obtuve el mismo resultado.<\/P><\/span><\/P> <\/P>¿Cómo puedo definir los correos electrónicos basándome en un atributo de un campo?<\/P>El segundo problema que tengo es que agrego la característica en los datos, y power automate no se activa durante unos 10-15 minutos. ¿Es esto normal con este tipo de activador? Estoy acostumbrado a Survey123 donde se activa bastante rápido.<\/P>
Si sigo los pasos exactamente como se describen, el flujo se completa y se envía una notificación por correo electrónico. Sin embargo, necesito enviar a diferentes correos electrónicos según uno de los valores del campo. Entonces, si el campo Department = x, entonces debe enviarse al correo x y si Department = y, entonces debe enviarse al correo y y si Department = z, entonces debe enviarse al correo z.<\/P>
He intentado agregar múltiples condiciones en una rama paralela en el paso 37 de las instrucciones anteriores y falla en el Apply to Each 1 diciendo que no había entrada. Luego intenté un Switch y obtuve el mismo resultado.<\/P>
<\/span><\/P> <\/P>¿Cómo puedo definir los correos electrónicos basándome en un atributo de un campo?<\/P>El segundo problema que tengo es que agrego la característica en los datos, y power automate no se activa durante unos 10-15 minutos. ¿Es esto normal con este tipo de activador? Estoy acostumbrado a Survey123 donde se activa bastante rápido.<\/P>
@LindseyStone I have a very similar workflow and I'm using 'Condition' action, as well. Here is what it looks like for me. I have multiple conditions, and one of the conditions is Problem Type (which would be equivalent to your Department field).
Did you try with 'Condition' action? I have flows similar to your and I use 'condition' action without any issues
@LindseyStone, Try if above works for you. For your question 2, unfortunately that is out of control of ArcGIS Connector. We use Server side webhooks and the flow will start only when the ArcGIS Online FL webhook triggers. We have seen it take longer time to trigger after making the changes. I believe this is under investigation by ArcGIS Online DevOps. "When survey response is submitted" trigger is the only one that is a client-side webhook and triggers almost instantly. You can use this trigger from ArcGIS Connector if that is a better solution and if it works for you.
PS. This should not be a problem for ArcGIS Enterprise Connector.
@NataliyaLys @AkshayHarshe
I want to thank you for the screenshot Nataliya. I had my parallel after the apply to each, so I only had one of those instead of parallel branch each going each to an apply to each and then the condition.
So my status is now I got the flow working sometimes...Sometimes it works, sometimes it doesn't. Sometimes it triggers within a few minutes, sometimes the trigger takes 15 minutes, sometimes it never triggers, sometimes it triggers and says it is successful, but the fetch data doesn't have any field data so, it doesn't actually transfer data down to the condition statements so it technically doesn't complete.
I also did try to test all the conditions when a 15 minute period to see if they were correct, so maybe I overloaded the thing, which is why some of them never processed and they need a little spacing in between.
I did put a ticket into Support to see what other input they have.
I add the feature in the data, and power automate doesn't trigger for like 10-15 minutes
I hate any trigger that relies on "add something somewhere" (E.g., When a record is created). They seem to trigger at random times. Sometimes they are quick. Other times they are insanely slow. I have all my automations on a timer. Every 1-5 minutes (depending on flow), they check for changes in the feature Layer by looking at a helper field (e.g., defaults to FALSE, then I change it to TRUE when processed). Considerably more reliable.
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