Complaint: Version numbers not matching in software 2025.1.1

MichaelBartlett

I just installed ArcGIS Monitor 2025.1.1 and I have a couple of complaints and hopefully let others know.

1) When I go to My.esri.com to download the software, the Agent is labeled 2025.1.1 "ArcGIS Monitor Agent (Windows) 2025.1.1" but the ArcGIS Server exe's do not "ArcGIS Monitor Server (Windows)"

 

2) Then when I installed the ArcGIS Monitor Server,and go to Administration, Licensing.  The license just says "25.0"

They make it a big deal in the documentation that the server and the agent need to match, but as far as I can tell there is no way to see what version of Monitor you are using.

When I put in a support ticket.  the response I got was " I can confirm that ArcGIS Monitor displaying the license version as 2025.0 is expected behavior. Your environment is working fine and you can be rest assured that the update is not in jeopardy."

In Windows Programs they don't even match.

 

I will say that this version did fix my issue of 2025.0 with the Metrics units being wrong, so that made me happy.

 

 

DerekLaw

Hi @MichaelBartlett,

The behavior you're seeing is expected.

> 1) When I go to My.esri.com to download the software, the Agent is labeled 2025.1.1 "ArcGIS Monitor Agent (Windows) 2025.1.1" but the ArcGIS Server exe's do not "ArcGIS Monitor Server (Windows)"

For the ArcGIS Monitor 2025.1.1 patch, we only released an update for ArcGIS Monitor Agent. There was no update for ArcGIS Monitor Server.

> 2) Then when I installed the ArcGIS Monitor Server, and go to Administration, Licensing.  The license just says "25.0"

FYI, the ArcGIS Monitor license file is only updated at every major release (e.g., 2024, 2025, 2026, etc.). It is not updated for minor or patch releases (e.g., 2025.1, 2025.1.1, etc.)

> They make it a big deal in the documentation that the server and the agent need to match

The statement refers to same major/minor release version of Monitor, not patches. We will work on improving the help documentation.

> ... but as far as I can tell there is no way to see what version of Monitor you are using. 

You can check which release of ArcGIS Monitor you're using by logging into the web app, then clicking your profile in the upper right corner of the app. The release version will be shown underneath the account name.



You can also check the Agent versions under the Monitoring page > Agents subtab. 

Hope this helps,