Unable to Export Map Image Layer Data in Experience Builder (AGOL with Enterprise 10.9.1)

Question

I'm experiencing an issue in ArcGIS Online (AGOL) Experience Builder where I'm unable to export parcel data using the Select and Near Me widgets, despite having the data panel and actions properly configured. The export functionality works correctly when using a hosted feature layer added directly to AGOL, but it fails when attempting to export my parcel data, which is a map image layer published from ArcGIS Enterprise 10.9.1.

This issue began occurring after the June 2025 update to AGOL. Prior to that, exporting data from the same map image layer worked as expected.

This limitation impacts the ability to provide downloadable parcel data to end users and significantly reduces the usability of the application.

Is anyone else experiencing this issue?

JudithWammack · Answer

@AzizaParveen1 I just did. It is working!!

AzizaParveen1 · Answer

@JudithWammack BUG-000177589 was fixed last night, could you please check your app? I checked your app  and looks like it is working.

JudithWammack · Answer

@AzizaParveen1

https://experience.arcgis.com/experience/bb2d799fa36a4f039f5c28b3be9017dd

Link above is our public county web map. I already have a ticket open with ESRI. I was looking to see if I was the only one that had the problem. Supposedly it is a reported BUG-000177589.