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El Webpart de Sharepoint requiere autenticación cada vez que se carga la página

SteveCarr

Hola, hemos cargado con éxito un webpart de ArcGIS en nuestra página de prueba de Sharepoint, sin embargo, cada vez que cierro y vuelvo a abrir la página tengo que iniciar sesión en el webpart de ArcGIS, ¿hay alguna manera de mantener esta sesión iniciada? ¿o lo hemos configurado incorrectamente?

Entiendo que cuando enciendes tu computadora y abres un navegador web para acceder a la página de Sharepoint tienes que iniciar sesión aquí... luego, la primera vez que miras el mapa y sus capas asociadas necesitas hacer esto, pero seguramente es lo suficientemente inteligente para mantenernos conectados...

Tenemos SSO configurado correctamente y también tenemos instalada la última App webpart ArcGIS para Sharepoint con la versión 2024.2.2.1888

Si tienes alguna idea o consejo, por favor házmelo saber...

Hablamos pronto, y gracias de antemano por cualquier ayuda... No soy un gurú de GIS ni siquiera de Sharepoint, pero si necesitas alguna aclaración ¡avísame!

Saludos

Steve

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Accepted answers

SteveCarr

Hello All,

This issue is now resolved, the issue we had was we were plocking Popups for all pages within Edge, we allowed Pop Ups for our domain name/URL for our Sharepoint sites and then we automatically logged in, great result from Raaj at ESRI.

All comments

RaajRaaj

You're welcome! 😊

SteveCarr

Hello All,

Samuel_McAuley

Thanks a million to @RaajRaaj for jumping on a video call to help resolve this, really appreciate your help. It turns out the issue was that our organisational-browser settings were set to prevent pop ups across the board. However, what I didn't realise was that the web part was trying to sign me in automatically in a pop up when the page that had the web part embedded in it first loaded. This meant that it would never sign me in automatically. Disabling pop ups for that SharePoint page resolved the issue instantly. For anyone else who may have this issue, I was using Microsoft Edge.

RaajRaaj

Thanks, @Samuel_McAuley . I've responded to your message.

Thanks & Regards,

Raaj

RaajRaaj

Hello @Samuel_McAuley --

Does the map contain any private layers? The only time it would prompt the user to sign in is when the map has private layers and the user has to be authenticated before they can view the map layer.

Also, could you please list the steps so that I can try to reproduce it on my end?

Thanks & Regards,

Raaj

Samuel_McAuley

@RaajRaaj This looks somewhat related but unfortunately I do not believe this solves our specific problem with the SharePoint web part - thanks for the link. It sounds as though adding to the App Launcher only solves half of the original issue in that thread and the issue it does solve is not something we are experiencing. Specifically the problem we have is that users are being asked to sign in to ArcGIS Enterprise each time they visit the SharePoint page with the web part embedded in it and try to view the map. This is despite the fact that if I visit our Enterprise Portal I remain signed in between sessions. I am drawing blanks on everythign I can see online.

RaajRaaj

@Samuel_McAuley --

Thanks for posting your question on Esri Community. I came across the below post on the "ArcGIS Enterprise" community page.

https://community.esri.com/t5/arcgis-experience-builder-questions/single-sing-on-experience-with-enterprise-login/m-p/1082596/highlight/true#M2489

Please let me know if this helps?

Thanks & Regards,

Raaj

Samuel_McAuley

Hi @RaajRaaj Steve and I are working on this problem together. In our situation, all of our staff Portal accounts are authenticated through our Azure AD, meaning when we are presented with the sign in popup, there is no 'Stay signed in' option. I just tested your suggestion using a built-in admin account and, lo and behold, it worked. Do you know if there is a way to configure this for our authentication scheme using the AD rather than built-in accounts?

RaajRaaj

@SteveCarr

Thanks for posting your question on Esri Community.

When you see the ArcGIS sign in prompt, please check the box next to "Keep me signed in". Hopefully this should help. Please do not hesitate to reach out to us if you have any further questions.

Thanks & Regards,

Raaj

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