Print Widget Issues

Question

I have been having issues with the print widget, when zoomed out the print widget gives a successful result, when I zoom in to about a block overview, the widget provides an unsuccessful print result. The layers visible are the same when zoomed out vs zoomed in. Any idea on what may be occurring?

Dillon_Preston · Answer

It is stating, Failed to load response data

evtguy · Answer

here might be some indication of the issue if you look at the underlying print request. To do this, set the map up to the point where you would print.

* Now open your developer Tools in your browser (in Chrome, this is done by pressing the F12 key).
* In the Developer Tools window, switch to the Network tab
* Now in your EB app, attempt to print using the widget
* Switch back to the Developer Tools app and look at the activity is has logged.
* On the left-hand side, click on the entry that's named "execute". This should be the actual print request. You should see a number of tabs of information now on the right-hand side (Headers | Payload | Preview | Response | Initiator | Timing | Cookies)
* Click on the Response tab to look at its details. If there was an error while printing, it should be reflected and (briefly) described here.