ArcGIS Pro Lacking Timeouts and Hanging

Question

I've learned to save and save often while using ArcGIS Pro. I never know when an action or button click will put a spinner on the cursor and hang for seconds, minutes, or hours. I am surprised software like ArcGIS Pro, mature in many respects, would allow the application to go into suspension without some level of timeout handling. The only resolution is Task Manger => End Task.

As a long-time GIS Developer with extensive experience with Desktop, perhaps I am missing something with not as much experience with Pro. I'm curious if others have similar experience with the application hanging?

dmorales · Answer

Hi @JamesS1  I experience the same frustrations as you and i'm using a VM with 64 GB or RAM and other specs that exceed the computer specs.   I try to run tools with python (stand alone, interactive window, or notebook) instead of running tools manually.   Sometimes this helps.  Spatial joins and export hang all the time.   We are evaluating other GIS vendors since i'm constantly citing arcgis pro hanging as a blocker during daily update meetings.   I thought arcgis pro was supposed to be an improvement to arcmap.

Eugene_Adkins · Answer

When Pro thinks for eternity, task manager is the only solution I'm aware of. The reasons for the spinner-of-despair could be a dozen known reasons or it could be a reason you will identify for the first time. It really depends upon your database setup, how you're connected to your data, and what you're trying to do with your data.

ChrisUnderwood · Answer

Hello @JamesS1 , if the lockups seem "random", rather than from following a repeatable sequence of steps, you could check that your PC meets the ArcGIS Pro System Requirements. From your description of the problem, your system's RAM or GPU capabilities may need enhancing ?

https://pro.arcgis.com/en/pro-app/latest/get-started/arcgis-pro-system-requirements.htm