Good day,
My apologies if I'm posting in the wrong location. I work in ICT Technical support and have been tasked to migrate our existing ArcGIS licenses to a new server as part of our cloud migration. Unfortunately, neither I nor my GIS colleagues have performed this task before. I would try to contact ESRI support for assistance, but unfortunately, our parent department (we are a parastatal organization) provided our concurrent, permanent licensing and due to budget cuts was unable to include us in their new licensing/support contract.
I've followed the instructions from the ESRI website on transferring licenses from one License server to another but I keep running into an issue when attempting to transfer more than one. (i.e.: I can transfer 1 ArcGIS Desktop Basic license and it works but as soon as I try to transfer any more than that, it fails). I was hoping that someone in the community has come across this issue before and can perhaps provide a bit more info as to what I'm doing wrong and/or point me in the right direction to find out what the issue is. Granted, our software is outdated (ArcGIS Desktop 10.8.1) but while we await funding for our own licensing/support contract, this is what our GIS Scientists and Technicians have to work with. Below is a screenshot of the licenses on the current server that need to be transferred. Any assistance will be very much appreciated.
