Today we do not see our series graphics well in ArcGIS Dashboard

Question

In our dashboards in ArcGIS Dashboard with “Series Chart” elements, as of today they stopped showing data.

According to the analysis carried out, it is observed that when a field is assigned in “Divide by field” information is no longer obtained in the series graph.

Below is what is stated:

With field assigned in DIVIDE BY FIELD

No field assigned in DIVIDE BY FIELD

ElviaCortes · Answer

Good morning all, yesterday we did also reported a similar behavior for 2 of our dashboards.  We did open a premium support ticket.  Our counts are not displaying at all, even though the query information is being returned accurately.

Soobin-Choi · Answer

Hi @LuisBaena1 , please reach out to Esri Technical Support so that the team can investigate the issue. Thank you for your patience!