Hello, I am trying to publish a tile layer to Arc Online. I have tried a variety of methods but keep hitting what appears to be the same error.
Method 1:
I created a ~650MB tile package in tpk (and tpkx, have tried both) format using the Export Tile Package tool after running Manage Tile Cache on a raster mosaic, then tried the "Share Package" tool. The tile packages display correctly in Arc Pro at the appropriate scales. I get the most helpful error: "ERROR 002934: Failed to publish web layer."
Method 2: Loaded the tile package into ArcPro, right clicked and tried "Share as web layer". Again I get the error: "ERROR 002934: Failed to publish web layer."
Method 3: Went back to the original raster mosaic, right clicked and "Share as web layer". Again I get the error: "ERROR 002934: Failed to publish web layer."
Method 4: Loaded the tile package to ArcOnline using the "New Item" button on the "Content Page" and choosing the option to "create a hosted layer". Again I get the error: "ERROR 002934: Failed to publish web layer." When I examine the results, the tile package loaded and is the correct size, but zero tiles were published in the hosted tile layer.
Method 5: Loaded the tile package to ArcOnline using the "New Item" button on the "Content Page", without choosing the "creat a hosted layer" option, then telling ArcOnline itself to publish the tiles from the successfully loaded tile package. The tile package successfully loads, and I can see that it is the correct size. I hit "publish", and a hosted tile layer is created. However, 0 tiles are published.
Looking up the details on the error, it appears that it may have something to do with permissions? However, I am the administrator of our company account and we have lots of credit. I am out of ideas and need a quick resolution. Any help that can be given would be most appreciated.
Thank you