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Labels not working in ArcGIS Online

Sean_Wray

Labels are not showing up on my community facilities layer. I published from ArcPro with labels no luck. I then removed all label configuration from ArcPro and published no labels at all and then tried to turn them on in AGOL and that didn't work either.

When I enable labels on other layers in the map, they work. This leads me to believe that there is something up with the community facility layer.

data is there...

Screenshot 2023-08-17 161715.jpg

PortalUI_License.jpg

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Accepted answers

Sean_Wray

So - I'll convert my multipoint feature to point features and label.

All comments

RussRoberts

Can you share the map published from Pro that is showing the issue?

Sean_Wray

https://garver.maps.arcgis.com/apps/mapviewer/index.html?webmap=765a3aadfaae4f4cb1174ad2e3e51dd0

I'll share it for the day

RussRoberts

Looks like those are multipoint and we have an open issue with labeling in the JSAPI to support this. The support ticket to support labels on multipoint is: BUG-0001375864

The error for the labeling was in the browser dev console: "Unable to create labels for layer, geometry type 'esriGeometryMultipoint' is not supported"

I'll create a ticket to hide labeling component in MV to reduce confusion there until multipoint support is added at the API level.

Sean_Wray

So - I'll convert my multipoint feature to point features and label.

Mark_Wilson

I have a similar issue - when creating a web layer from a feature class and the labels are not displaying in AGOL Map Scene. Only able to label with the Object_ID field.

Thanks for your help

Will

Hi, I can't any reference to this bug (BUG-0001375864) in the support pages, but yet it still seems labeling multipoint geometries in AGOL Map Viewer does not work - what is the status of this issue, is it a bug being addressed, or is it a known limitation with no plans to fix it? Thanks.

ElisseDeleissegues1

I am also experiencing published feature layers not showing labels, but my situation is slightly different.

Please see the following:

Labels do not appear when viewed in Map Viewer from FeatureServer (see attached)

https://services3.arcgis.com/fsrDo0QMPlK9CkZD/arcgis/rest/services/COMMERCIAL_USE_PARCELS/FeatureServer/30

[{"labelPlacement":"esriServerPolygonPlacementAlwaysHorizontal","labelExpression":"","labelExpressionInfo":{"value":""},"useCodedValues":true,"symbol":{"type":"esriTS","color":[0,0,0,255],"backgroundColor":null,"borderLineColor":null,"verticalAlignment":"bottom","horizontalAlignment":"left","rightToLeft":false,"angle":0,"xoffset":0,"yoffset":0,"font":{"family":"Times New Roman","size":8,"style":"normal","weight":"bold","decoration":"none"}},"minScale":12983.3348645505,"maxScale":0}]}

However, when viewed in AGOL, the labels are showing as expected (see attached)

This is affecting a third party application map

Labels_AGOL.jpg

Labels_FeatureServer_MapViewer.jpg

RussRoberts

The labelinginfo is empty

"labelExpression": "",
"labelExpressionInfo": {
"value": ""
},

and not pointing to to what the screenshot for the working case would be the expressioninfo pointing to a field or another expression like "$feature["GIS_COMMERCIALTABLE_CLASSIFICAT"]"

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