Fieldmaps autologging in to previous user

Question

Hi all,

I'm hoping that the issue I'm having is just user error and has a really simple answer. My organization uses Fieldmaps for various reasons. We log in using our organization's URL:

On the tablet we are using, if you sign out and then try to sign in as a different user it auto logs back into the previous account. There is no option to type in a different email/password.

The limited information I've found on this says to clear your cache, but I feel like there should be a more straight forward way to change the user.

If there's a simple solution to this, please let me know!

ChristopherMask · Answer

We cleared all browser history, deleted the field maps application, and re-installed the field maps application. Hope this works for you.

EthanCarroll · Answer

Did you ever figure out this problem? Having the same issue.

Caitlin · Answer

The issue is that after signing out, when I try to sign back in as a different user, it doesn't give me the option to use a different email. It just re-signs in as the previous user.