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ArcGIS for Teams sigue publicando recordatorios de bienvenida una y otra vez

Will

Nuestro personal de TI instaló recientemente ArcGIS for Teams en el entorno de Teams de nuestra organización. Sin embargo, este (usuario de ArcGIS Maps) sigue publicando recordatorios de bienvenida sobre su existencia en el canal General del equipo GIS una y otra vez, a veces muchas publicaciones por día (ver ejemplo adjunto). ¿Hay alguna configuración o control para detener estos recordatorios? Estoy tratando de obtener información para poder asesorar a nuestro personal de TI. Abrí un caso con Esri sobre esto, pero aparentemente no hay soporte oficial para el producto, así que me remitieron a publicar aquí con la esperanza de que el personal de Esri u otros puedan responder. Gracias por cualquier ayuda.<\/SPAN><\/P>

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Will

I get a sense that this problem has now been fixed on the back end, at least we haven't seen it for a while even while adding new users to the affected Team, but it would be nice to hear from Esri official confirmation if it is still an issue or not?

JamesN

Last time we had ArcGIS for Teams active in a channel, we had this chattiness. @SebastianSaballett Given the last post in Nov 2022 mentioned a solution "shortly" can we get an idea of whether it is already available or if it's still being worked on?

SebastianSaballett

This is also relevant within the personal application, though within a channel not everyone can have the personal application installed just yet. The spammy nature of the post though is the exact issue we want to resolve.

Will

Thanks for the info, welcome cards for new users makes sense, but please do not make the welcome card post in a Teams channel that already has hundreds of members as it is spammy, just send the welcome card to the new user in a private chat message perhaps?

SebastianSaballett

Hello @DougSims_GT

We are aware of the Welcome Card issue within the Teams application, and for the moment I can provide you some context into understanding the issue.

Currently, this is based on a standard within the application, when a new user is introduced to a channel, chat, or meeting that has the ArcGIS Maps for Teams previously included, a welcome card is produced for the new user to allow them to be made aware of the actions available. I understand the repetition can be an issue, and so we are working to implement a fix for this issue shortly.

If you have additional context to the post issue in addition to your provided screenshot please feel free to let me know so we can make sure we've covered all your concerns!

Thank you,

Sebastian

Will

Anyone from Esri out there to help with this? Thanks

Will

It appears to be an official product but doesn't seem to have official Esri case support analysts for it, thus they told me to post here so perhaps other Esri staff knowledgeable with similar apps (SharePoint, etc.) can help..

DougSims_GT

"I opened an Esri case about this, but apparently there's no official support for the product so they referred me to post here "

That statement seems a bit contradictory considering the breadcrumbs for this page are: Home > Communities > Products > ArcGIS for Team.

Why is it even a product if they don't support it?

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