Portal for ArcGIS - Failed to import site. A JSONObject text must begin with '{' at character 0 of

Question

Hello Community
I am restoring a Portal that has been damaged due to running out of disk space.
I have recovered the content and the DB and I am performing the restore.
the restore stops with the following error
Failed to import site. A JSONObject text must begin with '{' at character 0 of

do you have any ideas?

portal-20220411.113914-3244-0.0.log

JerrySneary_0-1720465636190.png

MattMoore · Answer

In our case it was....

The accountSettings file located in ..arcgisportal\content\items\accountresources\0123456789ABCDEF\  was corrupt. When we checked the file size it was 0kb

Resolution:

We copied a backup of accountSettings from the content template: <installationfolder>\Portal\framework	emplate\content.zip, and replaced the corrupt accountSettings we then started the portal service.

GiaNguyen2 · Answer

Did you find a solution to this yet, I am also having the same issue.

CodeSpatial · Answer

I have a similar issue but happens during webgisdr export and also while trying to export the site form AGS admin endpoint.

Export operation failed. A JSONObject text must begin with '{' at character 1 of