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Conociendo el libro ArcGIS Pro 2.8

RubyBowen-Garcia

Hola,

Me pongo en contacto porque compré el libro Conociendo ArcGIS Pro 2.8 en amazon (recibido ayer) y se supone que debe otorgar acceso para descargar el software para hacer los ejercicios del libro a través del código EVA. Ya había activado el código pero solo me permite descargar ArcMap 10.7/ArcGIS Pro 2.4 y los archivos disponibles para descargar no muestran ArcGIS Pro con una versión adjunta al nombre. Además, intenté descargar el archivo, pero al final no me concede acceso.

Gracias,

Ruby

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Accepted answers

Craig Carpenter

Hi Ruby,

It sounds like you may have signed up for a Public Account instead of using the 180-day EVA trial. If you contact customer service they can sort it out for you. 1 (888) 377-4575 or service@esri.com.

Or you can try redeeming your EVA code here.

-Craig

All comments

DirtDogRoj

I've not installed ArcGIS Pro the way you're describing, but ArcGIS Pro will notify you that a new version is available, and allow you to download and install it. So perhaps even though it's 2.4, it will allow you to upgrade 2.9.1 after it's installed. The last sentence was unclear: "but at the end it does not grant me access." Are you saying that the EVA code doesn't allow you to use the software?

RubyBowen-Garcia

Yes that is correct, the EVA did not allow me to use the software, because I installed the software, the ArcMap 10.7 and ArcGIS Pro, and the software did not open.

kurdishbrwar

Hello, in fact, I have not dealt with this version and the other versions so far. I am still working on Arc GIS 10.8.1 because in Iraq, work on new applications is still rare and few. Thank you. I wish you success in work.

RubyBowen-Garcia

Also, when I try to sign in into ArcGIS Pro it gives me this message. Your account could not be used to authorize ArcGIS Pro because it is an ArcGIS Public Account.

Craig Carpenter

Hi Ruby,

It sounds like you may have signed up for a Public Account instead of using the 180-day EVA trial. If you contact customer service they can sort it out for you. 1 (888) 377-4575 or service@esri.com.

Or you can try redeeming your EVA code here.

-Craig

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