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Geosearch not working in Instant Apps

ShannonPugh

We have several geocoding services set up in our organizational settings. The services come from our on premises ArcGIS Server. For some reason they don't work in some instant apps and they do work in others. Also, they work fine in the web maps. I cannot determine the difference in the apps where they work and the apps where they don't. Any help would be much appreciated. It is greatly diminishing the usefulness of the apps.

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Accepted answers

khutchins

In the meantime as a workaround if you feel comfortable editing the app data you could use AGO Assistant to remove the invalid field name.

https://guide.assistant.esri-ps.com/docs/working-with-items

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imansbburg

I'm actually having a similar problem, where my custom locator (hosted from our arcgis server) only will work if I use one of the suggestions that pops up as I'm typing in the search bar. But if I don't use a suggestion and just enter the street name of interest, it returns no results. I'd prefer to not require clicking a suggestion. In other web maps where it's a default available locator, if works the way I like. What in the JSON can I change in AGO Assistant?

khutchins

Which app are you using? Do you have a public link to one so I can take a look and see if we can figure out what's happening?

LaurieWilliams

Hello,

I am currently having the same issue in Instant App. Any idea when this might be fixed?

Locators are showing up in the search widget, but return "There were no results found" for the inputted address, even though the geocoding service lists the exact address.

Thank you!

ShannonPugh

Editing JSON worked beautifully! Thank you so much!!

ShannonPugh

If a start a new app and use the "Basic" template, the locators seem to work. I'd rather not have to replace since many people have the old link. I will check out the document that you sent me. Thank you Kelly!

khutchins

In the meantime as a workaround if you feel comfortable editing the app data you could use AGO Assistant to remove the invalid field name.

https://guide.assistant.esri-ps.com/docs/working-with-items

khutchins

It looks like in some cases we are writing the property for the locator single line field name to “SingleLine” but in this locator that isn’t valid. We’ll look into why this is happening and get in a fix for the next release.

https://gismaps.myescambia.com/arcgis/rest/services/StormSurge2018/escambiafl_surge_depth_locator_new/GeocodeServer

ShannonPugh

I haven't been able to determine specific apps that they work in and not work in. Locators are showing up in search widget, but return "There were no results found for "9204 latham st"."

There are errors in the console, but I'm not sure if any are pertinent. I will share links of a couple of apps that do not work and one that works and then you can see the console yourself.

For simplicity, concentrate on the locator that is named "Site Address Locator for KnowYourZone" in the apps. Use "9204 Latham Street" for the search term.

Does not work:

https://escfl.maps.arcgis.com/apps/instant/minimalist/index.html?appid=3ed22391073e424b836ec873fa9d6614

https://escfl.maps.arcgis.com/apps/instant/minimalist/index.html?appid=813d866506a04266a53a94394e95f31a

Works:

https://escfl.maps.arcgis.com/apps/instant/basic/index.html?appid=3a2a2ae389bc46368e8f096ddb9c4466

If it helps, here is the url to the geocoding service:

https://gismaps.myescambia.com/arcgis/rest/services/StormSurge2018/escambiafl_surge_depth_locator_new/GeocodeServer

Thank you so much for your help!

khutchins

Which apps does it work in? Which does it fail in? When you say fail what exactly is happening? Is the locator showing up in the search widget or not? When searching is it not using the locator or is it failing to find locations? Are there any errors that appear in the browser developer console?

Also are any of the apps public? If so can you share a link and. we'll take a look?

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