My Neighborhood Services solution failing to return results

OzeDoze12

Hi everyone, 

I just configured the My Neighborhood Services solution for my organization but no matter where or how I search, no results are returned in the Locate Services widget.  I configured the Locate Services widget to search through several of our hosted feature layers (the same layers which are in the associated map) but otherwise I did not change much else in the widget's settings.  I've tried with and without search fields.  The search radius draws in the map and does seem to encompass multiple service points, but the widget only returns the following message:  "Check search source layer's visibility in the Layer List widget to view the result."  However, all of the layers are checked on in the Layer List widget configuration and are also turned on in the map. Some images showing the widget configurations and the message returned are attached.

Any advice for how to fix this would be much appreciated. 

Thanks and have an awesome day!

 

widgetMessage.png

locateServicesConfiguration.png

layerListWidgetConfiguration.png

abureaux_0-1717621352638.png

Screenshot 2024-06-05 at 3.23.55 PM.png

tutorialerrors.png

ABishop

Hello @OzeDoze12 

Based on the screenshots you provided I would guess that your error is because you have not configured the fields or the layers to be searchable.  Make sure you have all the options for the search turned on in the layer list configuration and also the fields chosen for each layer in the locate services configuration.