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ArcGIS Pro shuts down immediately after logging in

UlyanKhalif3

Hello, .

I cannot use my ArcGIS Pro because the software closed immediately after I logged in.

The initialization window just disappear and the software wont' start.

I tried both my ArcGIS Online account and Organizational account but nothing worked.

I have tried to clean-uninstall and reinstall the application (version 2.8.1) , but it didn't work.

Yesterday it worked normally (same version) and I haven't make any changes.

Please help.

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Accepted answers

UlyanKhalif3

Update:

Problem resolved by clearing chrome browser history and adding "www.arcgis.com" and my organizational address to IE trusted sites.

I was assisted by @FeliaNiwanWilwatikta in clearing this issue.

Thank you!

All comments

UlyanKhalif3

Update:

Problem resolved by clearing chrome browser history and adding "www.arcgis.com" and my organizational address to IE trusted sites.

I was assisted by @FeliaNiwanWilwatikta in clearing this issue.

Thank you!

UlyanKhalif3

Hello, thank you for replying to my issue.

I have tried all the steps in resetting ArcGIS application profile but the problem still persists.

I have also check my licensing, and try to authorize but the system says "All requested features have already been authorized on this machine." I believe that my license is still valid for I still have credits left and it is still months later until renewal date.

JayantaPoddar

Try resetting the ArcGIS Pro Application Profile. Resetting your ArcGIS application profile

Also check the Configure Licensing page for the license status.

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