Me dijeron que tenía 2 registros de conferencia para 1 correo electrónico. Completamente bloqueado para entrar

Question

Esto puede requerir ayuda de ESRI en la conferencia.  Intenté configurar el registro ayer después de haber comprado una nueva licencia.  Mientras tanto, la entrada fue amablemente configurada por un antiguo colega de ESRI.  Ahora hay 2 registros en 1 correo electrónico y estoy completamente bloqueado para entrar.  Intenté arreglarlo el domingo sin éxito.  Ya me he perdido la plenaria.  ¿Hay alguien que pueda ayudar?  Nota: ya intenté usar una computadora diferente, borrar todas las cookies de ESRI y probar con un navegador diferente.  Sin suerte.<\/P>

Anonymous User · Answer

Please refer to this response from our Esri Events team regarding issues experienced and avenues of support:

Re: stuck in redirect loop, unable to register for... - Esri Community

Anonymous User · Answer

My apologies for not having the correct information first time for you there and causing additional frustration.

Our Events team are going to reach out to you directly to help resolve the issue logging in. In the meantime the plenary is still in progress and can be seen here https://www.esri.com/en-us/about/events/uc/live

Update: Day 1 Plenary recording will be available and links provided via esri.com at the end of Day 1 and same for Day 2 Plenary.

SerialInnovator · Answer

Sent the email as soon as you posted. No response. Can I assume I won't be logging in today. I can salvage half the day at the office and hope this gets solved tonight? Had already directly emailed the person who had informed of the problem very early this morning?   New Name. Simply Disappointed.