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Update ArcGIS Enterprise license

UalasRohrer

Hello, I have a Highly Available ArcGIS Enterprise stack deployed with ArcGIS Enterprise Cloud Builder for AWS. I am wondering how can I update the licenses for the portal, server, datastore, and webadaptor?

Thank you!

Ualas

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Accepted answers

ReeseFacendini

The licenses for Portal for ArcGIS can be updated through the Portal UI, ArcGIS Server is updated through the licensing wizard on the machine, ArcGIS DataStore is updated through a command line tool also on the machine, and ArcGIS Web Adaptors don't have a license associated with them.

Portal:

Sign in to home page with an admin account
Select "Organization" from menu at the top of the window
In the blue bar, select "Licenses"
Upper left-hand side select "Import licenses"

Server:

Log into the machines where ArcGIS Server is installed
From the Start menu, open "Software Authorization for ArcGIS Server"
Enter the new ECP code, or upload the .prvc file downloaded from MyEsri
Follow the prompts until the wizard succeeds and closes
Repeat for the additional ArcGIS Servers in the HA setup

DataStore:

v10.9.1 and before
- Sign into the machine where DataStore is installed
- Open Command Prompt as an admin, and navigate to the <ArcGIS Data Store installation directory>\datastore\tools directory (i.e. C:\Program Files\ArcGIS\datastore\tools)
- run the tool "updatelicense" (there are no additional parameters needed)
- Repeat for all other relational DataStore installations
v11.0 and later
- The relational DataStore now automatically updates its license whenever the license from ArcGIS Server is updated. The steps above are no longer necessary with the latest versions.

https://enterprise.arcgis.com/en/data-store/latest/install/windows/data-store-utility-reference.htm#ESRI_SECTION1_3B306C70FBC94A3E95EFCB3448C2B925

All comments

lmott

Yes, SDE. How can I do that without being able to connect to the database?

George Thompson

@Laura is this for data coming directly from an Enterprise Geodatabase?

If so, you need to update the license also in the Enterprise Geodatabase as the SDE user: https://pro.arcgis.com/en/pro-app/latest/tool-reference/data-management/update-enterprise-geodatabase-license.htm.

Should take less than a minute to complete.

lmott

I am having issues with the server side. I can finally se my layers again in Portal and server manger, but the error in Pro will not go away

UalasRohrer

Hi @ReeseFacendini , your instructions worked great. Thank you!

UalasRohrer

Thank you for the reply. I'll try the solution on Thursday and I'll provide feedback.

ReeseFacendini

Portal:

Sign in to home page with an admin account
Select "Organization" from menu at the top of the window
In the blue bar, select "Licenses"
Upper left-hand side select "Import licenses"

Server:

Log into the machines where ArcGIS Server is installed
From the Start menu, open "Software Authorization for ArcGIS Server"
Enter the new ECP code, or upload the .prvc file downloaded from MyEsri
Follow the prompts until the wizard succeeds and closes
Repeat for the additional ArcGIS Servers in the HA setup

DataStore:

v10.9.1 and before
- Sign into the machine where DataStore is installed
- Open Command Prompt as an admin, and navigate to the <ArcGIS Data Store installation directory>\datastore\tools directory (i.e. C:\Program Files\ArcGIS\datastore\tools)
- run the tool "updatelicense" (there are no additional parameters needed)
- Repeat for all other relational DataStore installations
v11.0 and later
- The relational DataStore now automatically updates its license whenever the license from ArcGIS Server is updated. The steps above are no longer necessary with the latest versions.

https://enterprise.arcgis.com/en/data-store/latest/install/windows/data-store-utility-reference.htm#ESRI_SECTION1_3B306C70FBC94A3E95EFCB3448C2B925

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